Parameters of quality, cost and penalties that seek to reduce the frequency of outages by between 30% and 40% will come into effect on March 1.
The Government called two public hearings in which it will ask the electricity distributors improvements in service in the Buenos Aires Metropolitan Area (AMBA) and will toughen sanctions. In return, companies in the sector expect to maintain their income in real terms, with rate increases consistent with that search and a regulatory framework that facilitates the conditions to access financing.
As Ámbito was able to confirm, the hearing will take place on February 27 and there a 40% reduction in the duration of outages in some suburban municipalities, and 30% in some communes of the City Autonomous of Buenos Aires.
“Mostly was determined a strictest path than the one in force, in the duration and frequency of cuts, and in the penalties that will be applied,” they stated from the ENRE to this medium.
The conditions are given within the framework of the approval of the Parameters of Service Quality, the Cost of Electrical Energy Not Supplied (CENS) and Penalties for Service Quality, Technical and Commercial Product for Edesur and Edenor, which will be valid from March 1st of this year.
What are the main breaches of companies?
The ENRE applies sanctions to distributors for non-compliance for various reasons and each of them has its specific sanction.. The quality of technical service, the quality of technical product and commercial quality are the three main non-compliances.
Within these, sanctions can be imposed, for example, for supply outages, repeated and prolonged outages, voltage oscillations, improper suspension of supply, poor service in commercial offices, claims for incorrect billing, claims for estimated billing, poor telephone service, risk in public safety, non-resolution of user complaints, etc. “What was established in general lines is to toughen the existing sanctions for these breaches in the service, and demand better quality of service through investments“, concluded the ENRE.
In exchange, firms seek to maintain their income in real terms.
These improvements will be necessary condition for rate increase. The Government seeks to maintain monthly increases somewhat below past inflation in the first quarter. The companies intend that starting in April the adjustments will be made, at least, in line with the price increases.
This is essential for the sector to maintain the value of their investments in real terms and be able to comply with the entities that finance said investments.
Source: Ambito
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