Opinion poll
A fifth victim of payment fraud – few indicate him
Consumers are becoming more and more exposed to payment fraud on the Internet. Older people in particular feel unsettled. But not everyone affected goes to the police.
Phising, shock messages, fake shops: from the perspective of consumers in Germany. In a survey on behalf of the payment service provider Visa, four out of five respondents (82 percent) stated that in their perception the number of attempted fraud on the Internet had grown over the past twelve months. Almost every fifth (18 percent) has already been victim of payment fraud, shows the representative study, in which around 1,000 people took part in May.
Fraud often not displayed
However, payment fraud is often not reported: 90 percent of those surveyed say that they have never been affected by the fact that they would turn to the police in an emergency. But only 60 percent of the victims really do that.
“To display payment fraud is just as important for the fight against fraud as the message to the bank,” says Tobias Czekalla, head of Germany at Visa. “New variants of phishing and fake payment requests are constantly circulating.”
Experiments in all variants
The most common stitch remains, according to the study Phishing: Four out of five respondents (79 percent) have already received fake news from alleged delivery services, 67 percent of supposed banks. 42 percent have had experience with grandchildren trick or shock messages, 37 percent with fake shops.
One of the newer forms is fraud with false financial and cryptocurrency offers: 18 percent were already faced with attempted investment. More than every second has heard of “Quishing”, the fraud with fake QR codes, for example on parking machines or in emails. Almost every tenth (8 percent) was affected.
Safety game big role
No wonder that security is the most important factor when paying. While the 18- to 34-year-olds value 41 percent value on safety, the over 60 year olds are even 71 percent.
With the use of mobile payment that has been spread for years, the feeling of security is growing: Every second one finds the figures safe with the smartphone (50 percent) – according to Visa, it was only 37 percent. In contrast, only 37 percent believe that the numbers per QR code are sure, three percentage points less than in the previous year.
dpa
Source: Stern
