Traffic: Head of Technology: Bahn prepared for customer rush from June 1st

Traffic: Head of Technology: Bahn prepared for customer rush from June 1st

From June, the 9-euro ticket for local transport will be introduced temporarily. A rush on individual routes is expected. However, the railway sees itself prepared for this.

Deutsche Bahn wants to prepare as well as possible for the rush of customers that is expected with the introduction of the 9-euro local transport ticket on June 1st.

You know that significantly more travelers can be expected on individual routes and that you have to react to possible consequences – “e.g. if an entire travel group changes trains on the way to a nice excursion destination at the train station,” said Technology Director Daniela Gerd tom Markotten of the ” Frankfurter Allgemeine Zeitung» (Monday).

“The scheduled stop times – which are planned to be two minutes – can sometimes get tight,” she added. The train is preparing for this, “also with additional service employees who then provide orientation on the platforms and who try to distribute travel groups over the entire length of the train so as not to exceed stopping times.” The manager called the cheap monthly ticket for 9 euros “a unique opportunity to create a customer experience for many new customers”.

Source: Stern

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts