Lufthansa had a lot of trouble after excluding a large group of orthodox Jews from a flight in May. Financial compensation has now been achieved.
Lufthansa has financially compensated Jewish travelers who were denied onward flights to Budapest in May.
An agreement was reached with the “vast majority of passengers”, a company spokesman confirmed in a report by the industry service “Simply Flying”, without giving any further details.
According to the report, Lufthansa is to pay each passenger affected $21,000 (around 20,125 euros) in compensation, which would lead to a total cost of around $2.6 million. In addition, there is considerable image damage.
Orthodox Jews are excluded from onward flights
On May 4 of this year, 128 orthodox Jews coming from New York in Frankfurt were excluded from the onward flight to Budapest after some passengers on the Atlantic flight were said to have previously refused to wear corona protective masks. Apparently, the only exclusion criterion used by the Lufthansa staff was the outward appearance of the passengers.
In retrospect, Lufthansa regretted “that the larger group was not able to continue their journey, instead of limiting this decision to individual people”. Lufthansa boss Carsten Spohr had apologized to representatives of the Jewish community in Germany and explained in a staff message: “Anti-Semitism has no place at Lufthansa. The procedure (…) should not have happened and must now be fully clarified.”
Source: Stern
Jane Stock is a technology author, who has written for 24 Hours World. She writes about the latest in technology news and trends, and is always on the lookout for new and innovative ways to improve his audience’s experience.
