Mercado Libre and Mercado Pago: what happened and why there are failures
Thousands of customers cannot enter their profile or use Mercado Libre services. The failure also affects the companies in charge of package deliveries.
The platform downdetector confirmed what users were already anticipating through Twitter: cuts and closures of accounts in Free Market and Payment Market. According to information from the site, the peak of reports occurred at 9 in the morning on Monday.
In the face of the unforeseen, they recommend users to have other forms of payment, such as cash or bank cards. Mercado Pago cards continue to work even if the application fails.
Another user lamented “not being able to use Mercado Pago funds” and used the image of the National Team manager, Lionel Scaloni, to give the situation a touch of humor.
Failures of Mercado Libre and Mercado Pago abroad
According to the opinions of users on social networks, the problems also occurred outside the country. In addition to Argentinathere were system failures in Uruguay and Brazil. “Anyone else having trouble logging into Mercado Libre and Mercado Pago?” wrote Brazilian user Estela.
“I beg you to fix it because if we don’t deliver/dispatch the shipments today, they will blame us!”, published the account @ITprofesional on Twitter.
What happens is that, to print the labels and make the deliveries, the Organizations require entering the Mercado Pago system.
The official statement of the company
Mercado Libre and Mercado Pago reported that some users were experiencing interruptions in the operations of payments, collections and money transfers. As Ámbito learned, They already work 100%.
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