“A third of that total has been added since the outbreak of the Covid-19 pandemic, because preventive and mandatory social isolation led to severely restricting face-to-face activity in the banking system and accelerated the process of using internet channels, both through the personal computer in homes and businesses, as well as through mobile media: cell phones, tablets and notebooks, “the report highlighted.
Applications for electronic devices (APPs) grew in September with respect to the previous month by 5% and accumulated an increase of 8% compared to the transactions in the same period of the previous year.
“This responds to the consolidation of the learning process on the part of the population as a whole, both by the banking client, as well as by the entities that improved and expanded their platforms, and the gradual reactivation of the economy,” the analysis remarked. Likewise, the expansion of the use of the electronic wallet stood out with 3.9% in the month, 315% compared to a year before and 361% in the comparison of total transactions in the first nine months of 2021 with those of the same last year’s stretch.
Thus, a record of more than 4.9 million users was reached in the month, with an average of 35 operations per customer.. In this case, the movement through this channel of funds credited into account for loans requested by clients also stood out in the month, given that wallets are the channel that mobilized the most amounts of money through loans.
On the other hand, The growth of cash withdrawals without the use of cards at automatic teller machines (ATMs) continued, at an average rate of 130,000 transactions per month.
The number of transactions in all electronic channels fell by 3.5% in September compared to the total in August – just over 624 million transactions were registered, at an average rate of just over 14 per user – but it was a matter of a phenomenon of a seasonal nature, since this behavior was observed in 4 of the 5 years of the series.
On the contrary, the year-on-year comparison confirmed the expansionary path with a rate of 9.3%, which also brought the notable accumulated growth of the first 9 months to 21% compared to the same period of the previous year.
Source From: Ambito
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