How to claim if you did not receive the refund

How to claim if you did not receive the refund

September 27, 2023 – 2:25 p.m.

The only operational requirement to receive the refund is to have the CBU declared before the AFIP.

Program beneficiaries “Buy without VAT” they began to receive the 21% return in their bank accounts. This is the refund of tax in relation to purchases made with Debit of products of the basic basket.

He refund that has a monthly cap per person of $18,800be automatically accredited in the bank account where the person receives their income, allowance, pension or retirement. The return may take time up to 48 hours later of the purchase.

However, those who do not receive refunds on your debit card you can claim in it portal of the Federal Public Revenue Administration (AFIP). You can also make a claim for phonein the organization’s User Service line.

How to complain to AFIP if I did not receive the 21% refund?

Before starting the claim, beneficiaries of the VAT refund program must complete a requirement operational to receive the refund: have the CBU declared before the AFIP in order to receive the refund.

People who are in a position to receive the refund and do not do so can initiate the claim process before the AFIP. virtually.

Claim for VAT refund: step by step

  • Enter the AFIP website with CUIT/CUIL and tax code
  • In the section Complaints and Suggestionsdo Click on “Citizen Assistance Program”
  • Complete the form with personal information, telephone number and email. Additionally, in this step, keep in mind that the reason for the claim must be detailed.

Reason for complaint.webp

VAT refund: when is the money refunded?

The refund is deposited up to 48 hours after purchaseautomatically and into the bank account of the associated debit card.

According to AFIP, the purchases made until 5:00 p.m. of one day will be refunded 24 hours after consumption. Those purchases made after 5:00 p.m. They will be credited within 48 hours.

The refund will be based on the total amount of the ticket., at least until AFIP implements the product control system. The refund will appear in the summary debit card account with legend “BUY WITHOUT VAT program refund”.

Source: Ambito

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