The primary objective of this resolution is to ensure that consumers do not lose control of their cards during transactions, imposing sanctions on those businesses that do not comply with this measure.
The Secretary of Commerce, “by virtue of its commitment to consumer protection and the fight against computer fraud in credit, purchase or debit card transactions“, issued a resolution that establishes key measures to safeguard the rights and financial security of citizens.
As anticipated Ambitstarting this Tuesday two fundamental changes will be made in the payments with credit and debit cards: first of all, It will no longer be necessary to present your ID or other document to prove identity; in second place, Plastics can only be handled by the client and not by the merchants. The measure was made official this day with its publication in the Official Gazette through the Resolution 87/2024.
Debit and credit cards: the fine print of the measure
The measure, first of all, provides that commercial establishments They must make electronic payment terminals (POS) available to the consumer so that at no time do they lose control or be dispossessed of their card.not even momentarily, until the complete completion of the operation.
- This measure aims to reduce the possibility of improper capture of consumer data or its fraudulent use, thus strengthening the security of the card system as a whole.
In case of non-compliance with this resolution, fines will be applied to violating commercial establishments.
- This punitive measure seeks not only to guarantee compliance with the regulations, but also to protect the economic interests of consumers, who deserve to carry out safe and reliable transactions.
Likewise, service providers have a period of 180 days to adapt your customer service services in accordance with what is established in the resolution. This provision seeks not only the effective implementation of security measures, but also provide consumers with an efficient channel to resolve any inconvenience or concern related to their transactions.
According to the official text, this resolution has as its primary objective ensure that consumers do not lose control of their cards during transactions, imposing sanctions on those businesses that do not comply with this measure. At the same time, it gives suppliers a period of 180 days to adapt their customer service, thus promoting a safe and reliable transaction environment for all citizens.
Source: Ambito
