Things are getting better. The railway itself sees this. “We are happy and grateful and I would like to express my thanks for the loyalty and patience of our passengers, because in the last two years we have had unpunctualities and unreliability that were a real disgrace,” said CEO Richard Lutz at the presentation of the Annual balance in Berlin.
Deutsche Bahn wants to be more punctual
In doing so, he raises an important point. The rail network is dilapidated, which leads to delays and unhappy passengers. Nevertheless, the number of travelers grew by almost six percent last year: the state-owned company recorded 1.8 billion passengers.
On Thursday, the railway presented its group report, a balance sheet on profits, investments, punctuality and the satisfaction of rail passengers.
Source:
Source: Stern
