The BRCA has an established system so that customers can cancel their credit cards and not owe more than they should.
The majority of Argentines have one or more credit cards for its practicality and the benefit of dues, which help to face the current economic situation. In addition, the process to obtain it is quite simple, since you can do it from your cell phone and present the documentation online.
However, if you decide cancel a credit cardthe process can be cumbersome and confusing, especially due to the lack of information of the user’s rights as a client.
The Central Bank, together with the Directorate of Consumer Protection, maintains a very specific regime of the actions of banking entities after the cancellation of this type of service, and it is important that all their clients know about it.
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How to cancel a credit card
Each financial institution has its procedures for canceling the credit card. However, they must comply with the Central Bank regulations that establish that withdrawal may be required. in person at any branch or through any of the electronic media enabled by the entity for that purpose.
From the moment the withdrawal is requested, the entity must stop charging any type of commission or charge. Only debts prior to the requirement may be requested.
Can I cancel a credit card if I have pending payments?
You can request to cancel the card even if you have pending payments. The holder must continue paying the required installments or the amount owed through the agreed amortization system, and the bank can make the corresponding claims.
However, it is important to know that they will no longer be able to collect the maintenance amount.
Step by step to cancel a credit card from any bank
The request to cancel the card can be requested through the website of the bank or issuing entity.
- Enter homebanking with username and password and select, in the upper right corner, the “Unsubscribe Button”.
- Choose the product to be unsubscribed, which in this case will be “credit card”.
- Choose the one that corresponds, if you have several, or select them all.
Source: Ambito
