Every day there are arguments and a bad mood – if colleagues don’t get along, a team can fall apart. Business coach Dr. Gerhard Helm knows what bosses can do and what mistakes they should definitely avoid.
Mr Dr. helmetwhat makes a good team?
Open, appreciative communication is important, as is a clear allocation of roles, where everyone knows what they are responsible for. But it also requires the willingness to step in and support someone else. And one point that has become increasingly important in recent years is psychological safety. In other words, knowing that no one has to fear emotional hurt if something is not understood correctly or criticism is expressed.
Sounds great, but in some teams things get really tense. What can the boss do if the team members are no longer on good terms?
Initiate clarification discussions, conduct mediation discussions, organize team workshops.
Source: Stern
