Through a regulation issued in March by the Ministry of Commerce, businesses are required to offer wireless POS terminals and to prevent customers from losing contact with their credit card. What should be taken into account?
The Ministry of Commerce, through the resolution 87/2024 published in March in the Official Gazette, established that all businesses that operate with Purchase, credit or debit cards They must make available to users a wireless payment terminal in view of the customer. Customers must be in permanent contact with their debit or credit card will reduce the possibility of breaching maneuvers data and scams. This measure came into full force as of today, following a period of adaptation to implement the regulations.
It is worth clarifying that the organization headed by Pablo Lavigne reported that In case of non-compliance with this Resolution, businesses may be sanctioned according to the fines provided for in the Consumer Protection Law.
In case of inconveniences, complaints can be made by entering argentina.gob.ar/reclamosconsumidor or through the social networks of the Undersecretariat of Consumer Defense: @DNDConsumidor, both on X, Instagram and Facebook.
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Preventing credit card fraud
During the development of the last Federal Consumer Council, held in February, representatives of all provinces expressed their concern about this issue and expressed their support for the measure to be implemented. According to statistics from the Ministry of Commerce, in 2023 there were almost 7 thousand complaints to the National Directorate of Consumer Protection for fraud and scams in financial services.
According to sources from the Credit Card Sector, In markets where merchants do not manipulate cards and therefore do not have access to the information they contain, fraud is four times lower than in other markets.
This measure improves the user’s payment experiencemaking it easier to pay and, above all, improving security since the user never loses control over their cards.
At the same time, the Ministry of Commerce will carry out a consumer education campaign to raise awareness among citizens about the importance of ask for the POS when paying. Promoting transparency in transactions is an objective shared by consumer associations, provincial authorities and specialists in the field.
Source: Ambito
