Based on the implementation of this new tool, doubts arose about its operation.
The negative balance of the SUBE card works like a emergency reserve: Every time the user runs out of charge on their card, they can continue traveling until that value is exhausted, which will be automatically discounted on the next recharge they make.
The appearance of the new UP digital brought confusion based on what the maximum negative balance is, is it the same as that of the physical card?
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How the negative balance of the digital SUBE works
The negative value of the SUBE used to be the equivalence of four minimum tickets, but after the rate increase, compliance was stopped. According to resolution 12/2024 published in the Official Gazette, the amount could not be higher due to technical problems.
Currently, the maximum negative value that can be had on the physical card is $480.
On the other hand, in the SUBE Digital Card It has a different operation: as it is easier to load, “the digital card does not need an emergency exit,” they announced from Nación Servicios.
To be able to pay with the SUBE Digital without the full amount, it is necessary that the card have a balance greater than $0 at the time of payment. If this is negative, the machine will reject the payment.
As long as it is positive, the card will accept the payment, despite not covering the total.
Source: Ambito
