By carrying out the study Talent Shortage, AI and Equitythe Randstad company revealed that the 41% of Argentine workers consider that their employer is behind in the adoption of artificial intelligence (AI) and 47% believe that their employer could obtain more benefits with greater use of AI in the workplace.
The study was carried out in 15 markets, including Argentina, where they investigated AI and its impact on the labor market. Likewise, this tool is transforming many of the tasks that are carried out daily within the framework of work, generating a growing impact on the way we work, on the skills that organizations demand and on the training needs required by the workforce. In this context of change, in which the talent shortage is becoming more acute, it is necessary to ensure equitable access to skills, resources and opportunities to avoid the creation of new gaps.
According to the analysis regarding the benefits that AI could provide to the workplace, the aforementioned 47% consider that more benefit could be obtainedand they also detailed that the 29% remain in a neutral position; while the remaining 24% do not perceive potential benefits in greater adoption of AI by your employer.
Along these lines, the CEO of Randstad for Argentina, Chile and Uruguay, Andrea Avilastated: ”Artificial intelligence is here to stay and its use is increasingly common in the workplace, either because organizations promote it or because workers are interested in the phenomenon and experiment with new tools. In a context of structural talent shortages, with adoption gaps already perceived, we need to take active steps to address workforce training in digital and AI skills so that inequalities and access gaps do not become more critical. the shortage of talent around the world.
The perception of artificial intelligence
In the report they analyzed the perception that workers have regarding the use and incorporation of AI in their workplaces and in their lives in general. As a result, the 51% of workers in Argentina believe that AI will make their work easier; while 24% do not consider that it will facilitate their work and 25% maintain a neutral position.
Besides, 48% of workers believe that AI will make their work more interesting; while 26% do not consider that AI is going to make their tasks more interesting and 27% of those surveyed in Argentina take a neutral position on the matter.
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Finally, 41% agree that it was easier for them to learn how to use generative AI such as ChatGPT, Jasper Chat, DALL-E, Google Gemini, than other technologies such as MS Office, Adobe Suite, data analysis tools. For their part, 25% do not agree with this statement and 12% maintain a neutral position on the ease or otherwise of learning artificial intelligence.
The impact and use of artificial intelligence at work
In this case, the 47% of workers said they used AI to complete an administrative task faster; he 45% sought AI learning opportunities outside of the workplace; he 43% used AI to perform some administrative task – taking notes, completing timesheets, scheduling meetings, data analysis; he 43% used AI to solve problems at work; and the 33% used AI to write and complete a job application – including writing the CV and cover letter.
However, there are factors that require a view of inclusion and equity in relation to its implementation and the training offered to collaborators, among other fundamental issues: only 35% believe their employer has offered them enough training opportunities to improve their AI skills and 33% are concerned about the negative impact AI adoption may have in their workplace.
Likewise, Ávila added: ”As it happens in the face of a radical change, and the incorporation of AI in the world of work undoubtedly is, active intervention by organizations and states is required to face a Demand for new skills continues to grow at an unprecedented rate, as does the AI equity gap it is creating. The speed of change imposes the need to take active measures to address this issue as soon as possible to ensure equitable access to skills, resources and opportunities and prepare everyone for the future of work.”
Source: Ambito