The plan must contemplate a significant reduction in cancellations and the implementation of contingency measures that guarantee the protection of passenger rights.
The Secretary of Transportation of the Nation This Wednesday, it ordered the airline Flybondi to present within 48 hours a corrective plan to reduce the cancellations of its flights. If you do not comply, they could file a case against you and impose a fine.
In this way, the Government sent a “ultimatum” to the private area line Flybondi. “The plan must contemplate a significant reduction in cancellations and the implementation of contingency measures that guarantee the protection of the rights of passengers,” said the Ministry of Transportation in a statement.
If they did not do so, the Government threatened to file a case against the company and impose a financial fine. And if, even so, the high number of flight cancellations continues, “greater measures will be taken to provide quality service and protection of passenger rights who access the tickets”.
Flybondi’s numbers
According to the Ministry of Transportation, Flybondi canceled 20% of the air operations carried out in November. Of the 1991 flights operated, 384 suffered cancellations. Added to this is that more than 700 flights had to be rescheduled.
Given this poor performance, the Government informed the airline that adjust flight requests that sends to the National Civil Aviation Administration (ANAC) to its actual operational capacity, “avoiding offering flights that it cannot guarantee or operate effectively“.
Likewise, the statement defended the Deregulation and Open Skies policy in search of “greater efficiency in the air sector, without affecting the rights of passengers.”
Source: Ambito
