At the end of the year, the majority of retailers were complaining about delivery problems. Although the situation has calmed down significantly, some sectors are still unable to meet all of their customers’ wishes.
As recently as December, four out of five retailers had reported delivery problems – according to the Munich-based Ifo Institute, the situation has now “relaxed noticeably” in the new year. In January, 57.1 percent of the retailers surveyed reported that not all goods ordered could be delivered. In December it was 81.6 percent.
“After the end of the Christmas business there is a little less pressure on the boiler,” said Klaus Wohlrabe, head of Ifo surveys, on Wednesday. “Nonetheless, many retailers fail to fulfill every customer request because they are still short of merchandise,” he added.
Continued delivery problems at hardware stores
The situation remains particularly problematic for the DIY stores, where almost 94 percent of the companies are still reporting delivery bottlenecks. The same applies to car dealers (84 percent) or electronic household appliances, where 80 percent of dealers complain about empty shelves.
In contrast, the situation in the supermarkets has improved noticeably. There, only around 18.4 percent report delivery bottlenecks, after 64.4 percent in December. The evaluation of the delivery bottlenecks is based on the monthly Ifo business surveys.
Source: Stern
Jane Stock is a technology author, who has written for 24 Hours World. She writes about the latest in technology news and trends, and is always on the lookout for new and innovative ways to improve his audience’s experience.
