The application launched a new tool to reinforce security levels and prevent them from stealing your money.
Payment market It is one of the most popular virtual wallets in Argentina. This is due to your practicality when making transfers, entering money, paying products and services or even loading the SUBE card. Through the QR code or transfers, it allows to pay with the bank cards linked, the prepaid card of the same virtual wallet or the money available in the application. It also offers important discounts and benefits for your users to save on their purchases.
But, with the Theft of cell phones, Thieves looking for various methods to violate users’ accounts, especially virtual wallets, such as Mercado Pago.
Thus, since that application, they shared valuable information for users with the objective of strengthening security levels of the accounts and, thus, prevent cybercriminals to subtract all the money, in case they manage to violate it. If this happens, Mercado Pago communicated “the most important thing is to act with speed and report it instantly so that relevant security measures can be taken with the digital account. “
And to facilitate the complaint in emergency situations, the payment platform has a tool where friends or family can immediately report the incident of the affected user and preventively block the account. Discover!
Market-Pago
How to protect your market account payment or loss?
The speed and agility They are essential factors in cases where criminals manage to violate our digital bank accounts to steal the money we have there. That is why Mercado Pago launched a new tool to facilitate the process of denouncing the incident.
If you suffered a robbery or loss of your cell phone, with “Trusted person“, one of the users you have added to this section can make the report that you suffered the incident. In this way, They will close automatically all active sessions and They will disconnect All associated devices, avoiding unauthorized access from a third party to the account.
This security function allows, in simple steps, to designate up to five friends or family They can act when necessary.
To be able to register the contacts you want Let your “trusted people” have to do the following:
- Enter my profile> Security
- Select the “Trust Person” function
- Add: You can invite up to five people, entering your email or telephone, you can also select from the contact list. The designated person must have a payment account and accept the invitation.
How to report theft or loss of device?
If someone you know and who are the “trusted person” in Mercado Pago, suffered a robbery or loss of their cell phone, to report it you only have to:
- Enter your profile> Security> Trust people.
- In the option “Who are you trusted person” select the account to report.
- Select the option “Report theft or phone loss”.
The application of payments also reported a series of recommendations to guarantee the security of the accounts:
- Block the Android or IOS account of the phone: This prevents you from accessing user information and different applications. To do this, it is necessary to follow the steps according to the cell phone operating system (Android; iOS).
- Block the mobile phone service: The telephony operator should be contacted to block the SIM card and so to prevent calls or send messages on the user’s name.
- Request preventive blockage of the Payment Market: You can do it through “Trust Person” or through the Payment Market or Market Market website, in the “Help> Security and your Profile> What do I do if they do or lose my phone?” In this way, all the active sessions of this account are closed.
Source: Ambito
