Year
Direktbank ING makes less profit despite customer planning
The new CEO Lars Stoy presents the balance of his predecessor. The ING Germany does not come close to the records of 2023. But the bank still has one goal in view.
Despite rapid customer growth in the past year, the direct bank Ing made less profit. Both the result before taxes with around 2.12 billion euros and the surplus with a good 1.43 billion euros were 14 percent below the record values of 2023. However, this was the second highest result of the 60-year company history, the ING Germany concluded in Frankfurt.
One reason for the decline in profits: For possible credit cases, the bank covered more than six times as much money with 222 million euros due to the economic flaut with 222 million euros as a year earlier. The institute evaluates this in a long -term comparison as normalizing its risk prevention. In the 2023 financial year, the Bank had resolved provision for business with Russia relief.
Lower interest rates press profit
At the same time, the interest result was four percent lower than a year earlier with a good 3.55 billion euros. The European Central Bank (ECB) has reduced the key interest rates in the euro area several times since summer. This affects the business of the money houses.
The parent company of the direct bank, the large Dutch bank Ing, also earned in 2024 due to the lower interest rates less than a year earlier: the surplus fell by around twelve percent to just under 6.4 billion euros.
The goal of ten million customers almost achieved
In its target of ten million private customers targeted for 2025, the ING Germany sees itself on the best: the institute counted a good 9.9 million customers at the end of last year and thus 571,000 more than a year earlier. This was the strongest customer growth for the direct bank for more than 15 years.
Important from the management’s point of view: More and more customers are not only lured by interest offers and parking money on call money accounts, but also turning the institute into their house bank. The number of customers who use at least one more product from the bank in addition to the checking account with a monthly receipt of money continued to increase by around 290,000 to 3.0 million. The deposits of Ing-Germany customers in savings products and on checking accounts increased by 4.6 percent to the record of 150.2 billion euros.
New CEO wants to expand corporate customer business
Ing Germany is also aiming for growth in business with corporate customers. “We will continue to work on developing our business customer segment into a third, load -bearing pillar,” said the CEO Lars Stoy since January 1, 2025. The manager had previously held a leading role in Deutsche Bank’s private customer business.
Ing Germany for the appointment of Stoy 6.9.2024 Deutsche Bank for the departure of Stoy 6.9.2024 Ing Germany for the balance sheet 2023 Board of Directors Ing Germany Press releases Ing Germany
dpa
Source: Stern
