The ANAC issued three violation reports to the airline, reflecting a problematic history in compliance with airline sector regulations.
The National Civil Aviation Administration (ANAC) notified Flybondi, the Argentine low-cost airline, ddue to 23 cancellations on its commercial flights that were reported by users. This measure is part of a broader effort by the Government to strengthen control over the quality of service in air transport, guaranteeing that airlines meet their obligations towards passengers.
The truth is that frequent cancellations have been a constant in Flybondi’s operation, which generated a wave of complaints from passengers. In this framework, The ANAC issued three infraction reports to the airline, reflecting a problematic track record in compliance with airline sector regulations.
Although no definitive financial penalties have currently been imposed, the accumulation of violations could result in significant fines for Flybondi. The ANAC reactivated the sanctions process that had been left without application since 2020, which indicates a more rigorous approach towards all airlines, including Aerolíneas Argentinas and JetSmart.
In addition to cancellations, Flybondi constantly faces criticism for recurring technical problems in its fleet. Since its launch, incidents related to mechanical failures have been reported that forced it to cancel or delay flights, raising serious concerns about the safety and proper maintenance of the aircraft.. Passengers denounced not only the lack of information about these failures, but also significant delays in the delivery of luggage and poor attention to incidents.
In response to the warnings and sanctions, Flybondi publicly stated that it had not yet formally received the infringement reports and that it learned about them through the media. The airline maintains that it has the right to appeal these sanctions before they become effective. However, The current situation reflects a significant challenge for the company, which since its inception has sought to expand its operations, but now faces increased scrutiny from the government and passengers.
How to claim
The ANAC made an online platform available to users to file complaints and make claims regarding flight cancellations, damage to luggage, significant delays or denied boarding. This mechanism is accessible from the “Passengers – Claims” section on the agency’s official website, where passengers can fill out a detailed form.
The process is free and, once the form is completed, the user receives a notification with a unique code to follow the status of their case. This system facilitates the management of complaints and provides an official response route to passengers.
Source: Ambito
I am an author and journalist who has worked in the entertainment industry for over a decade. I currently work as a news editor at a major news website, and my focus is on covering the latest trends in entertainment. I also write occasional pieces for other outlets, and have authored two books about the entertainment industry.
