Faced with this situation, the company activated an assistance protocol that included a transfording operation, considered “long and complex” by the company, with the support of local authorities.
A company train Eurostarwho had left Brussels Rumbo to Londonwas arrested this Sunday in northern France due to a Technical faultleaving on board 800 passengers No electricity, air conditioning or access to bathrooms for several hours.
The service stopped between the localities of Lille and Calaisafter a Problem in poweras confirmed by a company spokeswoman for the AFP agency. As a result of the fault, the train was completely immobilized, without internal energy.
Faced with this situation, Eurostar activated a Assistance protocol which included a Transbordo operationconsidered “long and complex” by the company, with the support of local authorities. At 5:00 p.m. local time (15:00 GMT), the procedure was still in development.
A Eurostar train was stranded in France with 800 passengers for an electrical failure
“All doors opened to allow air circulation and water bottles were distributed among the passengers,” said the spokeswoman, although the conditions inside the train were qualified very uncomfortable by those who were inside.
In social networks, numerous users expressed their discomfort by the Lack of information and assistance during the emergency. One of them, Edward Hardy, wrote in X (formerly Twitter): “We have been in a broken euro for more than four hours. There is no communication of the staff. Heat inside the wagons is unbearable.”
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Other passengers, in an attempt to relieve tension, organized an improvised concert next to the tracksaccording to some videos that circulated through social networks.
This new incident occurs just days after a Cable theft In northern France it will cause, at the end of June, A two -day interruption In Eurostar services between London and Paris.
The company has not yet officially informed when the route affected by the breakdown will be normalized.
Source: Ambito
