A cyber attack against a supplier of Billing and Billing Services The operation interrupted this Saturday in several European airports of great relevance, Among them Heathrow In London, Brussels and Berlincausing Delays and flight cancellations. This altered planning and many passengers They changed their trips mandatory.
The company Collins Aerospacein charge of providing Check-in systems And shipment for multiple airlines worldwide, faced a technical problem that affected the exit of the passengers. This was confirmed by the Heathrow airportthat he had already warned about his activity.
On the other hand, the airports of Brussels and Berlin reported in independent communications that also were reached by the fault.
Confirmation of the company
The company RTXmatrix of Collins Aerospacehe admitted that he detected a “Cybernetic interruption” In its software used in certain airports, although it avoided specifying which ones were affected.
“The impact is limited to the electronic check-in of customers and the luggage deposit, and It can be mitigated with manual operations”, Said RTX in a statement, in which he clarified that his technicians work to solve the problem quickly.
The impact on the flights and measures of the airlines
He Brussels Airport He detailed on his website that automated systems were out of service since Friday night, allowing only manual procedures. “This has a great impact on the flight program and, unfortunately, it will cause delays and flight cancellations.
The service provider is actively working on the problem and tries to resolve it as soon as possible, ”said the notice. So far, in Brussels they were canceled 10 flights And the take -offs have an average delay of one hour.
The airport authorities recommended to the passengers verify with their airlines before addressing the terminals. Delta Air Lines He said he expected a small impact and that he applied an alternative solution to minimize inconveniences.
Meanwhile, the Berlin airport published on its website: “Due to a technical problem with a systems provider that operates throughout Europe, The waiting times in billing are longer. We are working on a quick solution. ”
The situation in other airports
He Frankfurt AirportGermany’s older one was not affected, according to a spokesperson. Something similar reported an official of the Operations Control Center of the Zurich airportwhich assured that his activity continued normally.
Among the airlines, Easyjet He said he did not register complications and that his flights continued to operate normally. Ryanair and IAGowner of British Airwaysthey did not respond to the press consultations.
The Deputy Prime Minister and Minister of Digital Affairs of Poland, Krzysztof GawkowskiHe pointed out that there were no indications of threats to the airports of his country. For its part, the Minister of Transportation of the United Kingdom, Heidi AlexanderHe said he received constant reports on the evolution of the incident.
Source: Ambito
