No one wants to get sick or hurt while on vacation. Especially if you are in a country whose language you are not familiar with. Difficulties in understanding can occur, especially with medical terms or problems.
In the Salzkammergut Klinikum in Bad Ischl, too, language barriers were a constant struggle. Also because guests from all over the world come to the Salzkammergut in summer.
Interpreter online
But this problem is now solved. The Bad Ischl hospital uses a video interpreting system. With the help of a tablet, a connection with professionally trained interpreters can be established within minutes. The translators who have completed language studies are then connected live to the patient consultation and translate simultaneously.
Conversations are currently possible in over 60 languages, from Albanian to Vietnamese. The system greatly simplifies the treatment process and also gives patients the security of not being misunderstood. “The medical profession and the nursing service also benefit from the professional translations, because reliable diagnosis and treatment quality can only be ensured if there is a common language without misunderstandings and gaps,” says Dominik Schilcher from the first aid unit in the Salzkammergut Klinikum in Bad Ischl.
Source: Nachrichten
