The government ordered the suspension of the chatbot developed by OpenAI on a temporary basis. They denounce the absence of a legal basis in relation to the collection of personal data.
Italy forbade ChatGPTthe OpenAI chatbot that communicates via artificial intelligence, for infringing the rules of GPDP (Guarantor for the Protection of Data Personal), within the framework of an alleged illegal collection of sensitive information from users.
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The evolution of ChatGPT has generated some criticism for the past few days for the use of personal data. In recent days it became known that the bot revealed sensitive data such as first and last name, email address associated with the payment, the last four digits of the credit card and the expiration date.


OpenAI, who contacted those affected, confirmed the ruling and noted that it affected only 1.2% of subscribers active to ChatGPT Plus and, although the last four numbers of the credit cards appeared, in no case could the complete number be seen.
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Faced with this, the Italian government resolved to ban the tool in its country. According to the regulatory body, “no information is provided to users, nor to interested parties whose data has been collected by OpenAI, LLC and processed through the ChatGPT service.” It also notes “the absence of an adequate legal basis in relation to the collection of personal data and its treatment for the purpose of forming the algorithms underlying the operation of ChatGPT”.
They also denounce the lack of age verification in the systemdespite remaining restricted for those under 13 years of age.
Why Italy banned ChatGPT
According to the Government, the role of OpenAI it goes against articles 5, 6, 8, 13 and 25 of the regulations. The provision is temporary and will apply until ChatGPT complies with the European General Data Protection Regulation.
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The package of measures on data protection was installed in May 2016 and had as its initial objective to prepare Europe for the digital age. The initiative arose because more than 90% of Europeans want to have the same right to the protection of their data throughout the EU and regardless of where their processing takes place.
According to the European Union (EU), the company has a period of 20 days to detail its initiatives implemented “in order to apply what is prescribed” and thus “justify the infractions mentioned above”. The lack of response from OpenAI also includes sanctions from the European body.
Source: Ambito