From the bank they assured that the problems are outside the bank and affirmed that they are already working to solve them.
In the last hours, the users of the debit cards of the Republic Bank (BROU) reported inconveniences and service failures, which were confirmed by the entity. However, they assured that the ATMs and the Visa operation in the e-Brou system they work right.
The failures were specifically detected in the use of some debit cards which, according to the BROU, were caused by problems unrelated to the bank and, specifically, by the mastercard company.
“Banco República informs that a computer update carried out by Mastercard International worldwide affected the operation of Maestro cards for POS purchases,” the entity confirmed in an official statement.
As commented by the general manager of the BROU, Mariela Espino, to The country, the company made an update and generated a problem in the use of the Maestro debit card in POS. The hierarch confirmed that they are already working to solve it.
When will the service resume?
According to the authorities of Banco República, the proper functioning of these debit cards It will resume between 20 and 22 this Fridaythey estimated.
On social networks, many of the users expressed their discomfort. “Do you know something that happens in the BROU that you can’t use or withdraw money with debit cards?” Some commented.
“Ways to start the day: go to the supermarket to do all the shopping and when you pay the BROU card does not work, how strange is the BROU system down,” others complained.
Source: Ambito
