When an Internet company is looking for an Internet connection

When an Internet company is looking for an Internet connection

The Bay View campus in California opened in 2022.
Image: Google/Baan

Electricity from the solar roof and from nearby wind farms, a geothermal pile system for heating and cooling, seven cafes, a rainwater retention basin: Google’s Bay View campus in Mountain View, California, which opened in 2022, plays all the pieces, especially when it comes to modern energy.

But one thing makes some employees of the world’s leading Internet company uncomfortable: There are apparently problems with WiFi on campus. According to a report by the Reuters news agency, employees complain about patchy or poor wireless connections. Six employees who wish to remain anonymous report difficulties.

Internet from the café

Collaboration workspaces equipped with lounge chairs aren’t a good fit for teams that lug around laptops, as employees need to plug in Ethernet cables at their desks to get consistent internet service. Some people make do by using their smartphones as hotspots.

Managers at the Alphabet subsidiary have encouraged employees to stroll outside from their offices or sit in cafes, where the Wi-Fi signal is stronger. Some recently received new laptops with more powerful Wi-Fi chips.

A company spokeswoman admits problems with the Wi-Fi connection in Bay View. Google has already made several improvements to fix the problem, she is quoted as saying by Reuters. Everything should be working in a few weeks. It is not known what the cause of the problem is. According to employees, the wave-shaped roof of the 600,000 square meter building acts like a “Bermuda Triangle” that inhibits internet service.

Frustration in the workforce

Meanwhile, frustration is spreading among employees. Background: Google has ordered its employees back to the office for three days a week. However, a non-functioning WiFi is a bad lure.

An AI developer is correspondingly annoyed. “You would think that the world’s leading Internet company would have gotten this under control,” he told Reuters. The company has banned employees from discussing working conditions, according to the report.

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