The app is now available to everyone again, they said.
An update that was rolled out on Friday was to blame for the problems. According to BRZ, only devices with operating system version Android 14 were affected. These were around 14,500 users, i.e. around 0.5 percent of the digital office app users. The outage also had an impact on the work of the investigative committees, as the “Digital Office” allowed access to files.
- also read: “ID Austria”: Android app not usable for days
The “Digital Office” app was one of the prestige projects of the former State Secretary for Digitalization, Florian Tursky (ÖVP), who most recently failed in the Innsbruck mayoral election. At the beginning of December, it replaced the outdated cell phone signature that is required to log in to digital government channels. Most recently, more than 1.8 million people were registered with ID-Austria, which means they can use over 400 connected services – if the app works.
But it wasn’t just official channels that were not possible for owners of an Android cell phone with the current version of the app installed. Employees of the parliamentary clubs have so far been able to study files from both current investigative committees via the “Digital Office”. This was not possible during the technical problems, several people complained to the APA.
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