This was ordered by the consumer protection authority in Lithuania, where Vinted is based. The company announced that it would appeal against the ruling.
Vinted was founded in Lithuania in 2008 and claims to have more than 100 million customers worldwide. Used clothing and shoes can be bought and sold on the platform.
One important market is France – according to the French consumer protection authority CNIL, customers there have been complaining since 2020 mainly about Vinted not deleting their data upon request. Consumer protection authorities in Poland, the Netherlands and Germany have joined the complaints.
“Hidden” banishments
CNIL also accused Vinted of “secretly” banning unwanted users – making them invisible to other users without them knowing it. The aim is to get them to stop using Vinted.
There were also accusations against Vinted about hidden costs when ordering. The EU Commission announced in June that, under pressure from Brussels, the platform would now display the total price including additional fees in the first booking step.
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Source: Nachrichten
