Lisandro López, general manager of Providencia Seguros, spoke at the Claims Seminar in Uruguay about the challenges presented by the current changing context and how to face them from Management.
“Crises are becoming more frequent, more global and deeper,” he said. Lysander López, general manager of Providence Insurancecompany of Indalo Groupwithin the framework of “VII Seminar on claims Uruguay 2023″ which took place this week at the Pocitos Plaza Hotel in Montevideo.
Likewise, at the event, organized by OK Technicalthe executive detailed the different Management processes and highlighted the importance of decision making in order to provide certainty through the implementation of decisions programmed with the intuition as a tool at the service of uncertainty. “The manager brings together personal characteristics, techniques and knowledge to evaluate context and decide,” said López.
On the other hand, he highlighted that, in the current changing and challenging contextthe traditional tools They became obsolete and it is quite a challenge for the insurance sector sell intangibles, which provide peace of mind and future support, in reference to the role played by insurance.
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More agile insurance companies in uncertain scenarios
In this scenario, he highlighted the importance of that “organizations are dynamic and that they use technology and Artificial intelligence at the service of the client and the flexibility of the company.”
And he highlighted that “the traditional tools Managenent (Like SWOT, BCG Matrix, etc.) were designed for white swans, but The global context increasingly gives us more black swans…”
To its turn, Martin Farinazzo, Automotive Refinish Regional Sales Manager at BASF, spoke about the complexity of obtaining resources who want to learn the trade of automotive painter. This is a challenge for the insurance and auto repair sector. And he highlighted the importance of fostering interest in learning trades in today’s young people.
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Hybrid vehicles, a challenge for insurance
Then, Fabián Pons, president of Ovilammade reference to the joint liability of insurers when repairing an electric or hybrid vehicle and the risks it assumes in a repair market without specific regulations or certifications at the moment.
The event featured strong participation of representatives of the insurance sector and the challenge that the world represents that comes with new risks and challenges to face became clear. A changing context in which the focus will be on flexibility at the service of the client.
Source: Ambito
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