In the digital age today, the technology is daily transforming the way we live, work and we manage our finances. Understanding constantly evolving customer needs, Macro Bankthe largest private bank with national capital in Argentina, presented its latest innovation: BancoChat.
This advanced technology is the first development that allows Banco Macro customers to carry out their banking operations through the social network WhatsApp and always protected by the highest security standards.
BancoChat arrives to revolutionize the user experience, providing customers with an easy and efficient way to access their accounts from the WhatsApp environment. It is a new channel powered by an exclusive development by Banco Macro to exponentially improve user experiences.
The tool Authenticate customer identity with online facial recognition which, added to the WhatsApp conversational platform, ensures an agile and friendly environment.
BancoChat represents a significant step towards the future of banking, providing comfort, efficiency and accessibility within the user’s reach. Banco Macro is committed to continually evolving the customer experience and providing innovative solutions that simplify daily processes.
When can BancoChat be used?
BancoChat is available 24 hours a day, allowing customers to access their accounts to carry out all their transactions at any time, regardless of day or location.
What functions does BancoChat have?
With BancoChat you can Apply for credit cards and know the limits and availability. It is also possible to become a Banco Macro customer, open a savings account, request a debit card or request a salary account. In the same way you can know the balance of an account, consult the CBU and his Alias.
Furthermore, it is possible make transfers up to 100,000 pesos, know the types of loans and Credit Cards offered by Banco Macro, request them or simulate a credit. It allows you to pay for services and make recharges, obtain payment dates for retirements and pensions and obtain proof of pension payments.
Also with BancoChat, clients have the possibility of:
- Manage keys
- Learn about benefits, savings, fees, and experiences.
- Access information about Macro Premia.
- Make claims on credit cards.
- Obtain information about Fixed Terms and Common Investment Funds.
- Find ATMs, branches or request appointments using geolocation.
Companies can also obtain information in BancoChat on how to manage the payment of salaries to employees, frequently asked questions about Echeq, Tokens, Keys and how to operate Macro Business App and Business Internet Banking. In the same way, it is possible to chat with a company call center operator.
Source: Ambito
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