User complaints became a trend on social networks last weekend.
The same news that is repeated day after day and that affects thousands of passengers. Flybondi, the low-cost airline, managed to become the national leader in cancellations and delays in its flights. Last weekend alone, it rescheduled more than 70 flights, affecting more than 12,000 people.
The reality is that complications for users continue. Just by checking the arrivals website of the Ezeiza international airport for this Monday, it is evident that Flybondi canceled two flights and showed delays on two others. Meanwhile, from the Aeroparque terminal the panorama is more complicated, at the close of this note The low cost had already canceled two flights (Iguazú and Posadas) and had delays on routes to Corrientes, Santiago del Estero, Iguazú, Mendoza, Neuquén and Tucumán.
The situation escalated to such a point that, during the last hours, the long lines generated by passengers affected by the malfunction of the service exceeded the capacity of the reception terminals.
A far from minor issue is that the cancellations and delays in airline flights not only complicate things for users, but are directly harming the entire tourism industry.. For example, last week, in a joint statement, the members of the chambers of Tourism and Commerce and Industry and the Hotel and Gastronomic Business Association of Bariloche expressed “its deep concern at the repeated cancellations of flights operated by Flybondi to and from this city.”
Meanwhile, the company provides very brief reasons for so many cancellations and delays in its flights. In general terms, the company alleges that the inconveniences are due to “operational issues linked to fleet availability.”
The truth is that frequent cancellations have been a constant in Flybondi’s operation, which generated a wave of complaints from passengers. In this framework, the ANAC issued three violation reports to the airline, reflecting a problematic history in compliance with aviation sector regulations.
Although no definitive financial penalties have currently been imposed, the accumulation of violations could result in significant fines for Flybondi.
In addition to cancellations, Flybondi constantly faces criticism for recurring technical problems in its fleet. Since its launch, incidents related to mechanical failures have been reported that forced it to cancel or delay flights, raising serious concerns about the safety and proper maintenance of the aircraft. Passengers denounced not only the lack of information about these failures, but also significant delays in the delivery of luggage and poor attention to incidents.
Source: Ambito
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