This way, claims and reports of mistreatment can be made when carrying out a procedure at ANSES.
The National Social Security Administration (ANSES) It is an organization with a very large umbrella, which covers everything from the allocation of family-oriented social plans, the processing and payment of retirements and pensions, and any humanitarian benefit that may be necessary for the Argentine population.
As a method to get closer to the people who have your services, and better train your employeesthe entity launched the campaign “If it happens to you, we care“so that any type of inconvenience experienced when carrying out an errand in their offices can be notified through an exclusive means.
anses office.jpg
New ANSES reporting channel
The agency dependent on the Ministry of Human Capital makes available a new exclusive complaint lineexternal and independent of the organization, for those who have been victims of abuse, fraud or institutional violence during service in one of their offices.
This will be available to all citizens who consider that They were not treated with due respectdignity that corresponds to them or that they have been mistreated, insulted or reprimanded for any type of preference cultural, political or gender. The objective of this campaign is the continuous improvement of the processes of citizen attentionin the search for efficient, transparent and, above all, respectful management towards citizens.
How to file a complaint in ANSES
You can file a complaint Monday to Friday, from 8 a.m. to 8 p.m.and calling 130 option 2. It is available to all those who made procedures and consultations in person in an agency office. The minimum data that must be available at the time of the call are:
- First and last name
- Reporter’s document number
- Contact details
- ANSES office where the incident reported took place
The data provided by the complainant will be preserved within the framework of the Law 25,326 on Protection of Personal Data.
Source: Ambito
I am a 24-year-old writer and journalist who has been working in the news industry for the past two years. I write primarily about market news, so if you’re looking for insights into what’s going on in the stock market or economic indicators, you’ve come to the right place. I also dabble in writing articles on lifestyle trends and pop culture news.
