When investment in technology is not all: is your team ready for what is coming?

When investment in technology is not all: is your team ready for what is coming?

In the race to implement new technologies, many organizations run with their eyes on the goal, but losing sight of the real state of the accompanying team. The pressure to get on the artificial intelligence train, automation and advanced systems generate silent tension: How prepared are those who must adapt to those changes?

The evolution of an organization not only depends on technology, but on the way in which people implement it. Today, all companies seek to invest in new tools, but there are few who really stop to think if their teams are really ready to implement them.

There is no doubt that the way in which the equipment communicates and collaborates has a direct impact on how the systems or products of the companies are organized. This is demonstrated by Conway’s law, which argues that “any organization that design a system will produce a design whose structure is a copy of its communication structure.” That is, the technological architecture that a company implements cannot be separated in the way its people work, linked and make decisions. If the equipment is fragmented, exhausted or poorly coordinated, even the most designed implementation may fail. In short, this architecture is, many times, a mirror of human architecture that supports it.

Technology is not supported alone. For this reason, it is not enough to choose the correct tool: you have to look inside. The adoption rate cannot go faster than the ability to assimilate collaborators. But, in the urgency to innovate, this part usually overlooks and, sometimes, to arrive first, it is bad, or it is not reached.

It is important to consider that every digital transformation is associated not only to a technological change, but also to new or different skills of the people who interact with it. None of the current collaborators are prepared for challenges, for example, associated with the impact of artificial intelligence. Mapear the necessary knowledge, the current people of the people and manage these gaps with learning actions, will allow the investment in technology to be maximized.

So, How to make technology not only install, but really work? The answer is not alone in the software. Is rethinking how teams are designed and lived within an organization. Because, just as there is a technological architecture, there is also a human architecture. And that is where the appearance of roles that look and build the equipment from their base is necessary, understanding that Each technological implementation is also an intervention on the people who carry it forward.

These types of profiles accompany people’s conversion and guarantee that technology is implemented without generating friction. When analyzing and understanding the structure, they can identify tensions and redesign dynamics that will define and guide the new forms of work, putting the focus Not only in technological transformation, but in the process that teams are going through from a systemic look.

How do they do it? Through the constant dialogue with IT teams, People areas, leaders and founders, address misalignment between business, processes and people. They face fragmented communication, barriers that hinder the scalability of products and the incorporation of new technologies, while working on the causes of dysfunctional leadership and the lack of shared vision With value -centered value strategies, drawing action plans to overcome these challenges.

Because, without healthy and high performance equipment, no scale solution. Maybe it’s not running faster, or arriving first, but running better. To align the speed of change with people’s real capacity to cross it. To understand that the transformation does not begin in the software, but in the conversations. And that, to build the future, you must first design and accompany the team that can sustain it.

Source: Ambito

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