70% of the world’s population is preparing to make cities their home by 2050. This situation means that urban centers are preparing to merge technology and sustainability and thus be able to face the challenges of unbridled urbanization and guarantee a sustainable future for their habitants.
The smart cities They arise from the need to redefine the design and management of urban environments, using advanced technologies to improve the quality of life of its inhabitants, boost operational efficiency and manage resources more intelligently. Although this concept may sound futuristic, currently, many cities in the world are adopting these measures to integrate technology in areas such as mobility, security and public services.
70% of the world’s population is preparing to make cities their home by 2050. This situation means that urban centers are preparing to merge technology and sustainability and thus be able to face the challenges of unbridled urbanization and guarantee a sustainable future for their habitants.
In this transformation, public services emerge as an essential pillar in the development and operation of smart cities. Public service companies must evolve into Smart Utilities, technologically advanced organizations, with a sustainable approach that contributes significantly to the creation of more efficient, comfortable and environmentally friendly urban environments.
To achieve this, these companies must incorporate various technologies, such as Smart Meters, Smart Grids, Internet of Things (IoT) and Artificial Intelligence. However, in this task, it is crucial that public service companies can have a commercial management system or CIS (Customer Information System) that optimizes the use of resources (infrastructure, technology, among others), which facilitates adaptation. to changing contexts and enhance innovation, to provide a superior customer experience, adapted to the changing needs of citizens.
In summary, for a public service company to evolve towards a Smart Utility capable of driving the development of a Smart City, it must adopt advanced technological solutions that efficiently manage resources, offer personalized services to customers, promote sustainability and stimulate innovation in customer experience.
Source: Ambito
David William is a talented author who has made a name for himself in the world of writing. He is a professional author who writes on a wide range of topics, from general interest to opinion news. David is currently working as a writer at 24 hours worlds where he brings his unique perspective and in-depth research to his articles, making them both informative and engaging.
