As part of its “If it happens to you, we care” campaign, ANSES launched an exclusive reporting line to guarantee the safety of the owners. I know what it is about.
The National Social Security Administration (ANSES) unveiled a new program for ensure safety of retirees, pensioners and holders of the different social benefits provided by the organization. Its objective is to improve customer service and office service.
Within the framework of his campaign “If it happens to you, we care”a new one is now available exclusive complaint line (external and independent of ANSES) for those who have been victims of abuse, fraud or institutional violence during care in one of its offices or care centers
If it happens to you, we care.png
The new ANSES complaints channel
This line is available to all citizens who consider that they were not treated with due respectdignity that corresponds to them, or who were mistreated, insulted or reprimanded for any type of cultural, political or gender preference (discrimination), in any ANSES care center or office.
The purpose of the reporting channel, and of the entire campaign itself, is the continuous improvement of citizen service processes. Promoting better management efficient, transparent and respectful.
You can file a complaint Monday to Friday from 8:00 a.m. to 8:00 p.m. calling 130, option 2. It is available to all those who carried out procedures and queries in person at an ANSES office.
To report, you must have the following data, which will be preserved by the Law 25,326 on Protection of Personal Data:
- Name, surname and document number of the complainant.
- Contact details.
- Information from the ANSES office where the reported event occurred. .
Source: Ambito
David William is a talented author who has made a name for himself in the world of writing. He is a professional author who writes on a wide range of topics, from general interest to opinion news. David is currently working as a writer at 24 hours worlds where he brings his unique perspective and in-depth research to his articles, making them both informative and engaging.
