Lately, many members of the Comprehensive Medical Assistance Program (PAMI) They received messages and calls from unknown numbers claiming to be employees of the organization in order to scam them. Seeing that the situation is increasingly constant, PAMI published a release and clarified what his official means are.
With the campaign on social networks and on its website, the organization seeks Raise awareness about the dangers of virtual scams among its members. Some of the points to keep in mind to avoid them are:
PAMI official channels
The organization has various means by which members can contact employees of the organization. These are:
Emergencies
In case of an emergency, PAMI has telephone numbers in each area. If the member resides in the Metropolitan Area of Buenos Aires or belongs to the Local Management Unit (UGL) of Rosario, the number is 139while for the rest of the country there are different numbers that can be found on their official website (pami.org.ar)
PAMI Listen and Respond
It is a comprehensive call center where members can make all their queries, suggestions and complaints about services and benefits. The telephone service number is 138.
PAMI BOT on Whatsapp
The official number of the PAMI ChatBot, Pameis +54 9 11 4370 3138. With this, members can make inquiries about procedures, agency appointments, services and benefits, family doctor information, medications, supplies and much more 24 hours a day.
Social networks
The users of the official PAMI networks are the following:
Instagram: @pami.org.ar
Facebook: @pami.org.ar
X: @pami_org_ar
It is worth remembering that the accounts are verified and that they only communicate through them, that is, they do not have intermediaries.
Agency attention
If the member needs to receive in-person care, they can contact the PAMI or UGL agency that corresponds to them according to their jurisdiction. The organization has more than 600 agencies and 38 LGUs throughout the country where you can carry out all your procedures and queries in a personalized way.
Newsletter
Through email, PAMI can send a newsletter with all the news, useful information about benefits and services, tips to take care of your health and more. To receive it, you must subscribe to it.
PAMI’s statement regarding possible scams
The organization published a communicated via a thread in X with advice and clarifications on the ways to communicate with its members: “In the face of complaints from our members about attempted telephone scams, through WhatsApp or social networks in the name of the Institute, we remind them that PAMI will never communicate by these means to request data personal, sensitive or banking”.
And they added: “Affiliates are free to initiate all their procedures, including the medication subsidy, by entering the website or approaching their assigned agency. PAMI will not contact them to request or offer to initiate any procedure.”
They also stressed that the credentials remain the same, so they will not have to do anything.
Source: Ambito
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