The American company starbucks, recognized for its coffee chainannounced that reverses its policies and nowor you may remain in the establishments without having consumed anythingsomething that was previously allowed. The change aims give priority to who your customers are.
The change is part of a new code of conductwhich will be published in all company stores, and which also prohibits the discrimination or harassment, third-party drinking, smoking, vaping, drug use, and begging.
Starbucks aims, through these decisions, to develop a plan that allows make your establishments more comfortableand above all recover consumers.
The code of conduct warns that violators will be asked to leave and that the store can call the authorities if necessary. Likewise, it is noted that employees will receive training on how to enforce the new policy.
The change of rules
These new rules They reverse an open door policy implemented in 2018after two black men were arrested at a Starbucks Philadelphia where they had gone for a business meeting.
The store in question had a policy of asking non-paying customers to leave, and the men they hadn’t bought anything. But the arrest, which was recorded on video, it was a great shame for the company.
But back then, employees and customers dealt with undisciplined and even dangerous behavior in all stores. This made them rethink the decision.
However, in 2022 Starbucks closed 16 locations throughout the United Statesincluding six in Los Angeles and six in his hometown, seattlefor repeated safety issues, including drug use and other disruptive behavior that threatened staff.
What they said from the company
Starbucks spokesperson Jaci Andersonexplained that the new regulations aim to prioritize customers who make purchases and create a safe and comfortable environment for everyone.
In this way, he stated that “by establishing clear expectations about the behavior and use of our spaces, we can create a better environment for everyone”, adding that the measures are in line with the practices of other retailers.
Source: Ambito
David William is a talented author who has made a name for himself in the world of writing. He is a professional author who writes on a wide range of topics, from general interest to opinion news. David is currently working as a writer at 24 hours worlds where he brings his unique perspective and in-depth research to his articles, making them both informative and engaging.
