This system allows its beneficiaries to resolve their queries quickly and efficiently.
He Comprehensive Medical Care Program (PAMI), The social work of retirees and pensioners offers an exclusive communication program for its beneficiaries. It is about PAMI Listena means by which common queries can be resolved.
The communication channel is 100% virtualthrough phone call or WhatsApp message. I know their numbers and hours.
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PAMI Listen: Schedules and communication channels
The PAMI telephone line is free and available throughout the country at the numbers 138 and 0800-222-7264 for calls. For WhatsApp messages the line is 11 4370-3138.
Both means of communication are available 24 hours, 365 days a year.
Through these means the following queries can be resolved:
- Consult with family doctors: Know the professional’s information when entering their membership number, requesting a change or making a claim.
- Access the complete medical record with specialists: Consult a provider and obtain orders for a referral.
- Process medications: The virtual assistant provides a guide and requirements to process free PAMI medications.
- Take turns.
- Benefits and supplies: Members will be able to order diapers, transfers, diabetes treatment, among others.
Source: Ambito
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