Since the tour operator FTI went bankrupt at the beginning of June, hundreds of thousands of holidaymakers have been waiting for compensation. The reimbursement process is now beginning.
Almost ten weeks after the bankruptcy of the tour operator FTI, affected customers can soon expect compensation. The German Travel Insurance Fund (DRSF), which insures package tours, is now starting the reimbursement process, as the DRSF announced. It is probably “one of the largest reimbursement processes to fulfill consumer protection in the history of the Federal Republic,” said co-managing director Ali Arnaout.
According to the information, more than 215,000 package holidays have been cancelled. In addition, there are 60,000 package holidaymakers who were already on holiday with FTI when the company went bankrupt. The reimbursement volume amounts to a mid-three-digit million amount. Those affected will be contacted from today, and they can then submit their reimbursement application online. A spokeswoman recently said that the majority of the reimbursements should be made by autumn.
FTI, previously the third largest German tour operator after Tui and DER Touristik, filed for bankruptcy at the beginning of June and shortly afterwards canceled all trips that had already been booked. The DRSF protects payments already made for package tours against the tour operator’s insolvency. The protection does not apply to individually booked travel components such as pure hotel bookings.
Source: Stern
