Parcel shipping
IT disruption at the parcel service DHL
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Users online complain about problems with DHL packages – for example with shipment tracking. The company says it is working hard to fix it.
There are IT problems at DHL. “There are currently restrictions on tracking and at the packing station,” wrote the parcel service provider on the short message service . Another complained that access to the business customer portal was not possible.
DHL apologizes via X
There are currently restrictions on tracking and at the packing station. We are working on a solution. ^NH
— DHL Parcel (@DHLpaket) October 29, 2024
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The company apologized on X “for the current disruption.” They are working hard to fix it. Initially, nothing was known about the exact extent of the problems or the cause. Another statement said: “Unfortunately, we are currently unable to make any predictions as to when the systems will be fully available again.”
See the video above: In a high-rise building in Duisburg, residents now have to pick up their packages themselves – delivery to the front door is too dangerous. DHL speaks of a “threatening delivery situation”.
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Source: Stern