How did Kevin Lewis

What began as a confusion in the delivery of money took a surprising turn. Instead of canceling the result, The administration of the place decided to take charge of the situation and adopted a resolution that nobody anticipated.

The incredible confusion that led to the millionaire prize

At the end of 2024, the Casino Horseshoe Cincinnati organized a raffle in which a regular client, Kevin Lewiswas announced as the winner of a million dollars. However, an error in identity verification caused The money will be delivered to another person With the same name.

The lucky Congratulations of staff and public confirmation. No one suspected that something was wrong until, when reviewing the data, the organizers warned that there were two people with the same identity and that the true beneficiary was not the one who had taken the stage.

The confusion was due to a series of extraordinary coincidences. Both Kevin Lewis They lived in Cincinnati, they were the same age, they were committed and were frequent customers of the casino. These similarities led the prize to be won erroneously without anyone noticing the difference immediately.

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The decision of Casino Horseshoe to reward both winners was based on their commitment to customer satisfaction and business ethics.

The chance lesson: how the casino decided to reward both winners

Faced with the unusual situation, the direction of the place made an unexpected decision. Instead of withdrawing the prize to man who had received it by mistake, he chose to grant the same sum to the true winner. Thus, Both Kevin Lewis ended up taking a million dollars each.

The vice president and general manager of the establishment, Kevin Kline, explained that the measure was taken respecting the philosophy of Prioritize customer satisfaction. “It was our mistake, and the right thing was to do what is necessary to amend it,” he said in a statement.

From the establishment they confirmed that neither wanted to make statements about their sudden fortune. However, the story quickly went viral and captured the attention of international media. A simple raffle ended with an unexpected turn that showed that sometimes, luck can even come without looking for it.

Source: Ambito

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