What challenges do organizations face with the use of artificial intelligence?

What challenges do organizations face with the use of artificial intelligence?

Experts in artificial intelligence They debated on the forumAI, talent and business“, organized by Zonamerica Next to the University of San Andrés of Buenos Aireson the scope of the technological future in organizations, highlighting that human skills in the area should not be exempt from a necessary ethical debate and a regulatory framework.

“I think that the future requires, to a large extent, things that last over time and it seems to me that it is important to achieve a balance between human skills. We are at a transition point where we are learning a lot to live with the technology“, said to Yoan Cwaikspecialist in artificial intelligence and professor at the University of San Andrés, Ambit.

The author of the book “The Human Dilemma” also presented a list of skills that, he believes, are needed to continue adding value in the coming years. “They are linked to the way we think about our connection with technology, to our ability to experiment with technology,” he explained. Among them he included the cognitive flexibilityglobal thinking, holistic intelligence and the culture of experimentation among others.

“Human skills are and will continue to be irreplaceable in a world based on knowledge, but in addition to that the human part is fundamental. We have to generate a lot cognitive flexibilitythis ability to be able to unlearn, be curious, and the reality of studying a career or training, graduating and never studying again is obsolete,” exemplified the expert.

Cwaik invited organizations to “think more exponentially and not linearly.” “Our employees are mostly human, our customers are mostly human. Our investors are human, but if they do not fully understand the humanity, they are not going to finish understanding business. So, the invitation to our organizations is to become a more exponential organization,” he reflected.

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For his part, he is also a professor at the University of San Andrés and author of the specialized books “Invisible” and “How do machines think?” Fredi Vivas focused his presentation on the concept of generative artificial intelligence, which he defined as a “revolution.” “Generative artificial intelligence is the ability of artificial intelligence to generate new content. It can be a text, a video, a photo, a song. “It is a tool that basically asks for a prompt, that is, it gives you a space to put a text and that text is converted into something else thanks to enriching algorithms,” he explained.

“We are learning to use it. There are companies that are using it wrong. There are many companies that take ChatGPT in a corporation and they put contract data, confidential customer data. That is wrong. “There are ways to do it right, but it would require professional services from experts who can get the data sent securely,” the expert warned.

Vivas also reflected on the ethical challenges that accompany a “universalization of the use of AI.” “There is an ethical discussion, there is a new law that is coming that Europe approved a few days ago. He European Parliament He was working on it for a while and I think that this is going to become practically a global law. And there are several issues of, for example, systems that imply risk for people that are going to be banned directly. For example, biometric systems, social rating systems. There are others that will not be prohibited, but will be heavily audited. For example, a health system that gives you a medical appointment. And for that we not only have to base ourselves on ethical principles such as those defined by the UNESCO a few years ago, but there also have to be laws that tell you how all this is done,” he warned.

The important role of Uruguay

The Argentine expert valued the positioning of our country and the recognition it has achieved in the technology.

Uruguay It was always technologically very advanced. Always with great interest, for example, in using technology for government, for education. In fact, I met many people from many years ago, 15, 20 years working in this. There are companies that work with global headquarters and that work here in Uruguay to develop systems, but the truth is that in general Latin America “It is not a pioneer in technological development.”

In line with that comment, for the specialist “Latin America has very low adoption rates, there are few people using the technology, there are few companies also implementing it, and the world in these terms is geopolitically organized like this. USA and China creating artificial intelligence and Europe trying to legislate it,” Vivas contextualized.

Source: Ambito

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