The company is seeking to refer the lawsuit to arbitration, appealing against the man’s subscription to one of its platforms. The woman died from an allergic reaction after dining at one of its restaurants.
A man sued The Walt Disney Company for the death of his wife after dining at one of the company’s restaurants. The woman had a allergic reaction after eating at the place and passed away Within a few hours, however, the company seeks to dismiss the complaint with an unusual strategy.
The event occurred in October 2023, when Kanokporn Tangsuan and Jeffrey Piccolo They went to a food place in Disney Springslocated in Orlando. The woman warned about her dairy product allergies and nutsbut they served them in their food and died of “anaphylaxis.”
Disney’s unusual response to the lawsuit
Following the death of his wife, Piccolo sued The Walt Disney Company for more than US$50,000The complaint is for damages pursuant to the Florida Wrongful Death Law, for damages for mental pain and suffering, loss of income, and funeral expenses.
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However, Disney will seek dismiss the claim and send it to arbitration appealing to the fact that, in 2019, the man subscribed to Disney+. This way, accepted the terms and conditions of the serviceamong which is that users must arbitrate all disputes with the company.
Also, in September 2023, Piccolo agreed to similar terms when using the My Disney Experience app to buy tickets to visit Epcotone of the theme parks in Orlando.
The death of the woman at the Disney restaurant
Tangsuan, who had allergies to dairy products and nuts, went to the restaurant because she thought they followed safety measures related to not serving her dishes containing foods that could harm her health. One of the waiters who served her even assured her that she could eat them without any problems.They hated preparing food without adding those ingredients.
However, after dinner, the woman had a severe acute allergic reaction. And, although he self-administered the Epi-Pen, he ended up dying from “anaphylaxis due to high levels of dairy and nuts in her system.”
Source: Ambito
