What are the channels enabled to make a complaint in November 2024?

What are the channels enabled to make a complaint in November 2024?

November 2, 2024 – 10:45

ANSES reported that it never requests personal or banking information through messages or calls. Below are all the details.

In the context of growing scams related to National Social Security Administration (ANSES)they became known the different channels enabled to make complaints. The pension agency offers various options so that any affected person can report fraud attempts safely and efficiently. The available channels include reporting through the internet, where users can access their account. my ANSES and go to Complaints and Claims. You can also submit a written complaint to the ANSES headquarters, located at Paseo Colón 329, 5th floor, CABA, or in person at any agency office.

It is crucial that citizens use these official channels, since all procedures carried out by ANSES are free and do not require the intervention of managers or intermediaries. For protect the confidentiality of informationaccess to the ANSES online environment is restricted through the use of the CUIL and the Social Security Code. In this way, it is guaranteed that complaints are treated with the security and seriousness that the issue deserves.

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ANSES warning against possible scams

He pension organization issued a clear warning about the telephone and virtual scams that affect the beneficiaries and citizens in general. The agency confirmed that it does not make requests for personal, banking or password information through direct communications, such as text messages or emails. This type of information is confidential and must be protected by each user. Given the constant fraud attempts, ANSES insists to the population the importance of being alert and not sharing sensitive data with strangers.

Besides, Any publication that does not come from the official site should be considered suspicious. If you receive unusual messages or communications, you are urged to make the corresponding report so that ANSES can take the necessary measures and prevent these frauds.

ANSES reporting channels

ANSES makes available various reporting channels for those who have been victims or attempted scams:

  • online: Entering my ANSES > Reports and Claims > Make a report.
  • By postal mail: Sending a letter to Paseo Colón 329, 5th floor, CABA.
  • In person: At any ANSES office or at Av. Paseo Colón 329, 5th Floor, CABA.

The institution remembers that online care is carried out in a secure environment that requires CUIL and Social Security Code, thus guaranteeing the confidentiality of the information of all citizens.

Source: Ambito

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