The Autotekne app connects drivers with certified mechanics, allowing problems to be resolved on the spot without the need for towing. I know the details.
In a context where vehicles age and mechanical problems are becoming more common, it comes Autoteknean app that connects drivers with a certified mechanic in the event of an emergency on public roads. This tool eliminates the need for traditional trailers, providing fast and direct assistance for urgent repairs. It was created for those who find themselves in a situation of mechanical failure, the app offers a practical and reliable solution in countries such as Argentina, Chile, Uruguay, Colombia, Mexico and Spain.
The aging of the vehicle fleet in Latin America, where the average age of cars exceeds 20 years, generates a high demand for repairs. Autotekne Not only does it ensure that drivers can request help immediately, but it also offers automotive dealerships a remote inspection tool, ensuring that vehicles for sale meet all functional requirements before reaching the new buyer.
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How the application works to contact a professional mechanic
The application Autotekne has an intuitive and quick process for drivers to contact a professional mechanic when their vehicle has a problem on public roads. Its operation is simple and accessible, designed to reduce the stress of those who face the unexpected situation of a vehicle stopped due to mechanical failure.
- Download and installation: The app is available in several countries in Latin America and Europe and can be downloaded for free from the main device application stores Android and iOS. After installation, the user must create an account to access all services.
- Registration and profile: Once inside the application, the user completes a brief registration in which personal data and vehicle details are entered, such as the make, model, year of manufacture and type of problem presented. This allows the app to carry out a preliminary diagnosis and assign the most appropriate mechanic according to the type of problem.
- Assistance Request: When the driver experiences a fault, he only needs to open the application and select the option of “Contact a mechanic.” The app uses geolocation to identify the exact location of the vehicle and find the nearest available mechanic, guaranteeing a quick response and minimizing waiting time.
- Real time connection: Once the mechanic is located, the driver can immediately begin communicating via real-time chat or, in some cases, make a video call. During the conversation, the mechanic may ask for additional details about the problem, allowing for a more accurate diagnosis before arriving at the scene.
- Remote technical assistance: Depending on the nature of the problem, the mechanic may offer temporary solutions or guide the driver in the repair with step-by-step instructions. If the fault is more complex, the mechanic will be able to help find spare parts and coordinate the transfer of the vehicle to a nearby workshop if necessary.
- Monitoring and evaluation: The app also allows you to track the repair, ensuring that the service is carried out according to agreed standards. After the intervention, the driver can evaluate the quality of the service received, which contributes to maintaining the quality of the network of mechanics associated with the platform.
Source: Ambito
