He Ministry of Production, Science and Technological Innovation of the Province of Buenos Airesthrough your Subsecretariat for Commercial Development and Investment Promotionordered the sanction to the Flybondi airline For more than $ 300 million having detected a sustained behavior to the detriment of rights of Buenos Aires consumers.
The airline was sanctioned after confirming its Infractions to Law No. 24,240 of Consumer Defensefrom 2400 claims and complaints made by users of the province.
As they claim, The company incurred and continues to incur repeated infractionssuch as the suspensions or reprogramming of their flights, the difficulty or impossibility of communicating with the airline to obtain answers and the unfeasibility to opt for reprogramming or the reimbursements of the tickets or of the expenses generated due to the cancellations.
The latter is linked to airport transport expenses, loss of hotels, excursions and tourist packagesamong others.
More sanctions for Flybondi
Another of the sanctions for the firm were decided by Do not publish on your website the general conditions and individuals to contract services, as established by the National Consumer Defense Law.
Flybondi is One of the six most denounced companies in Buenos Aires territory. For 2024, Defense of consumers of the province He received more than 2,400 claims against the airline.
By decision of the governor Axel Kicilloffrom the ministry headed by Augusto Costait is intervened ex officio to guarantee the violated rights of consumersapplying the fine and demanding from the company its adaptation to the law.
Government’s intimidation
The Ministry of Transportation of the Nation I had already intimidated the airline in November, to present a plan within 48 hours Corrective to reduce the cancellations of their flights. If they did not comply, they would assemble a summary and apply a fine.
However, cancellations continued to happen to the point of leaving more than 15,000 affected passengers Without traveling at parties.
In this way, the government sent you a “ultimatum” to the private area of Flybondi. “The plan must contemplate a significant reduction in cancellations and the implementation of contingency measures that guarantee the protection of passenger rights, “said the Ministry of Transportation in a statement.
If not, the government threatened to build a summary against the company and apply an economic fine. And if so and everything, the high number of flight cancellations continues, “greater measures will be taken for the provision of a quality service and the Protection of passenger rights that access the passages. “
Source: Ambito
