This is the “trusted person” tool, where friends or family can report cell phone theft.
Payment market He launched a new functionality to protect the bank account in case of cell phone theft. This is the tool “Trust person”where friends or family can immediately report the incident of the affected user and preventively block the account.
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“In case of loss or theft of the cell phone, the most important thing is to act quickly and report it instantly so that the relevant security measures can be taken with your digital account,” they said from the wallet.


When the trusted person performs the report, all active sessions are automatically closed and all associated devices are disconnected, avoiding unauthorized access from a third party to the account. This tool allows, in simple steps, designate up to five friends or family who can act when necessary.
From Payment marketIn addition, they recommend activating safety measures on the cell phone lock screen, so that they do not violate personal information. Therefore, the company does not allow you to enter the app from phones that have not activated any type of safety measure (such as pin, pattern, fingerprint or facial recognition).
Payment Market: How to activate the “trusted person” function?
- “My profile” is entered, in the “Security” section
- Select the function “Trust person”
- Add and you have the possibility of inviting up to five people, entering your email or telephone, you can also select from the contact list.
It should be noted that, The designated person must have an account in the payment market and accept the invitation.
Payment Market: How to report the theft or loss of a device using “trusted person”?
- The user must enter “Your profile”the section “Security” And the option is chosen “People Trust “
- In the option “Who are you trusted person” The account to be reported is chosen
- Select the option “Report robbery or phone loss”
Three Payment Market Councils to protect your phone information in case of robbery or loss:
- Block the account Android either iOS of the phone. This prevents you from accessing user information and different applications. To do this, it is necessary to follow the steps according to the cell phone system (Android; ios)
- Block mobile phone service. In addition, the telephony operator should be contacted to block the SIM card and thus prevent calls or send messages on the user’s name. The action with the telephone operator is complementary to what should be done with some platforms and/or apps to protect security.
- Request preventive blocking of the Payment Market. This action can be carried out through “Trust person” or through the Payment market website either Free marketin the section of “Help – Security and your profile -Segury – What do I do or lose my phone?”. In this way, all the active sessions of this account are closed, preventing the thief from having access to it, and any new log that is attempted, must be by facial recognition.
Source: Ambito

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