To achieve this, it is necessary to generate a new culture for the digitization of lawyers. The evolution of work within law firms relies in large part on leaders focused on streamlining processes.
The need to adopt the right technology must be clearly explained by the referents so that all team members know what the chosen course is, what the changes consist of, what the benefits are and how it will positively impact their work daily.
Another key to choosing the right technology and for the digital transformation to be successful is to place customers and collaborators at the center, to understand their needs and desires. Through positive and strong leadership, a space can be opened in which each of the team members offers their point of view to enrich and ensure the success of the process.
It is an ethical and professional obligation of lawyers to prioritize the security and privacy of information when adopting any technology. The main threats to data privacy are related to ransomware, phishing attacks and such practices, it is important to incorporate training to adopt good security practices when accessing customer information through non-specialized platforms , such as personal email.
It is recommended to use solutions with encryption, detection and response of threats; identity access, to know who the user is and what they have permission to do, and records management. In addition, providers that offer security for aspects such as case management, customer service chatbots and review assisted by technology based on artificial intelligence, as well as encrypted services and reliable uptime.
Collaboration between lawyers and developers of technological solutions for the legal world leads to smart digitization processes. This is a dynamic that fosters the evolution of legaltech and encourages professionals to promote the exercise of law. The creation of software specially designed to streamline work processes is undoubtedly an increasingly necessary ally.
Artificial intelligence, digitization, automation are already a reality that facilitates, improves and adds value to the daily tasks of lawyers. Today, we have the opportunity to be the protagonists of the cultural change that will fully insert us in the new digital world.
Founder and CEO of Brevity
