After the untimely irruption of the Artificial intelligence In schools, homes and businesses, people have gradually become accustomed to it and have discovered that far from being a threat, it is a complement that can help them solve daily problems as it simplifies the complex, making it quickly accessible.
At the business level, while it is true that many employees have begun to trust it, the reality is that not all companies have managed to create substantial value nor have they been able to transform their business models by leveraging the incorporation of AI. And that’s because many leaders and team managers have yet to figure out how to manage human intelligence in the age of AI.
AI synthesizes information, makes summaries and gives opinions, but people still have to ask for answers and know what they are going to ask. What this tool provides as a novelty is that it shortens times and simplifies tasks, but it does require reading criteria and the ability to investigate intelligently, in addition to knowing how to choose the appropriate answer and applying personal criteria to give it a final closure.
AI is not a threat to jobs, but it does mean that anyone who does not learn to use it will become obsolete. It is also not more intelligent than humans in the way it processes data; It just contains all the possible information together and replicates intelligent operations to classify, analyze, apply criteria and generate recommendations.
In addition, constant feedback is required to continue improving. It is still a pending task for employees to learn to ask questions, to be able to synthesize the answers and to choose the appropriate one for their purposes. At this point, the role of the leader is fundamental since they have the opportunity to lead this process so that their teams develop and balance other types of intelligence and can make the most of this new technology.
For this reason, there are 3 intelligences that all teams must develop to adapt to the current times:
- Cognitive intelligence: AI is related to data analysis and applied knowledge to understand it. While it is true that AI can perform these actions, people have to work on improving their interpretation, critical thinking and decision-making skills.
- Emotional intelligence: As AI advances, being able to understand and manage one’s own and others’ emotions is an indispensable attribute that enhances collaborative work.
- Spiritual Intelligence: In environments where AI is gaining ground, uncertainty is likely to arise. Therefore, the ability to adapt to different environments and resilience are necessary skills to develop flexibility and have control over internal responses.
When we are told that new technologies, particularly AI, will make jobs disappear in an apocalyptic way, we are only being told that, like all technological advances – in this case at a dizzying speed – they will simplify tasks that can be replaced and speed up processes that need to be improved. One of the great challenges posed by this new era is about the use of time: How are we going to use this available time?
As has always happened throughout history after revolutions that changed the way we work, those who are interested, educated, uncomfortable and trained will be those who benefit the most. AI is a great creator of headspace because it makes room for the new.
In this sense, it is an excellent opportunity to create new jobs, new needs to be met, to generate strategic thinking applied to the concurrent processes that arise from the new environment, to reflect, to look to the future, to explore new markets and to design new ways of doing things.
Source: Ambito
David William is a talented author who has made a name for himself in the world of writing. He is a professional author who writes on a wide range of topics, from general interest to opinion news. David is currently working as a writer at 24 hours worlds where he brings his unique perspective and in-depth research to his articles, making them both informative and engaging.
