The agency indicated that there are 274 cases in the sanctioning process for claims made through complaint channels.
The National Transport Regulation Commission (CNRT) issued a statement this Tuesday announcing the application of 296 sanctions on medium and long distance transport companiesafter They will stop providing free tickets to people with disabilities.
The firms argue that, since the publication of the decree that deregulated the sector, they have no obligation to do so because they are no longer a “public service.” Furthermore, they assured that They must cover almost 100,000 monthly tickets and the bill to pay exceeds $3.5 billion per month. Despite the sanctions, they argue that with deregulation they were left in the same situation as other actors such as minibuses, taxis, tourist buses that do not have to comply with that obligation. They are going to appeal and, at least for now, The issue will be resolved in court.
The CNRT statement
In the letter, they confirmed the sanctions and detailed: ”Until now and throughout the country, the CNRT carried out 296 sanctions to companies. In addition, complaints are being resolved in all the country’s delegations with positive results: as an example, Only at the Retiro Bus Terminal Station (ETOR) 127 ticket complaints were resolved in relation to people with disabilities.”.
”Besides, 1,036 notices were issued to companies and there are 274 cases in the sanctioning process for claims made through the agency’s reporting channels,” they added.
In addition, they stated that “it is important to highlight that the benefit of free tickets for people with disabilities for medium and long distances is still valid,” as well as that “the deregulation of motor transport did not eliminate the obligation on the part of the companies to comply with the quotas according to current regulations.
”If companies continue with their actions of not making tickets available for people with disabilities, the CNRT will move forward in other instances, always with the objective that users can access the tickets,” they concluded.
Source: Ambito
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